Ta-Da! Terms and Conditions
Who are we
We are “Ta-Da!” a trademark or registered trademark of British Bakels Ltd (registered in England and Wales under company number UK00003645269) whose registered office is at Granville Way, Bicester, OX26 4JT.
Intellectual Property
The material on the website is copyright to Ta-Da! (British Bakels Limited) and you may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
Contacting Us
Our contact address is: British Bakels, Granville Way, Bicester, OX26 4JT.
You may also contact us by telephone on 01869 356400 or alternatively, you can email us: hello@tadahomebaking.com.
Agreement
By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
Amendments
We reserve the right to:
…update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms;
…modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and
…disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.
Registration
By using this Website, you warrant that:
…you are legally capable of entering into binding contracts;
…you are at least 16 years of age;
…the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.
You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at: 01869 356400.
Privacy Policy
We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. In addition, we will process information about you in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner’s office.
Compliance
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to:
…upload or transmit through the Website any computer viruses, Trojans, worms, logic bombs or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
…upload or transmit through the Website any material which is defamatory, offensive or of an obscene character; and
…attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.
Third Party Links
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.
Website Information
a) We have tried to ensure that information provided on the website is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained on the website or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.
Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities.
By accepting these Terms you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
Description of Products
a) The description and specification of products on the website is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.
b) We may correct any error appearing on the website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
c) Customers must take the necessary tests to ensure that products are suitable for their requirements rather than relying on information supplied.
Please contact your doctor directly if you have any doubts concerning the nature of product ingredients or if you suspect that you may be allergic to the ingredients.
Ordering Products
All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
a) Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to our “Returns and Refunds”).
b) Ta-Da! shall be under no liability for any delay or failure to deliver the products within estimated timescales. Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.
In the unlikely event that an order is lost, damaged, delayed or faulty we won’t be able to cover for any damages or losses beyond that of replacing the goods. Please let us know of any problem, as soon as you become concerned and within 24 hours of delivery for damage or faulty goods.
If you leave an instruction for the courier where to leave parcel if you are not at home without signing for it you immediately waive your right to compensation if the item is damaged or stolen as it isn’t possible to guarantee its integrity after delivery.
Cancellation Rights
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods.
The Price and Payment
a) The price of the products will be the price quoted on the website at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.
b) In addition to the price, you will have to pay our delivery charges as quoted on the website at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.
c) Payment is made by credit card or debit card at the time we accept your order. Refunds will generally be made by means of a credit to your original payment method.
d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.
e) We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.
Delivery of Products
a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us. We use third party service providers for deliveries.
b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
Offers
a) All offers will state valid until date (until midnight on stated date). Offers will be subject to stock availability. Geographical exclusions may apply.
Reviews
If you submit a review, you grant us a non-exclusive, royalty-free,perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You grant Ta-Da! and its sub-licensees the right to use the name that you submit in connection with such content, if they choose.
You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.
You agree to perform all further acts necessary to perfect any of the above rights granted by you to Ta-Da!, including the execution of deeds and documents, at the request of Ta-Da!.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Ta-Da!:
The content and material is accurate;
Use of the content and material you supply does not breach any applicable Ta-Da! guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Ta-Da! for all claims brought by a third party against Ta-Da! arising out of or in connection with a breach of any of these warranties.
Winners of the review promotion will be notified by email.
Competitions
We reserve the right to amend these Terms without notice from time to time.
These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise.
By entering the competition entrants will be deemed to have read and understood these Terms and be bound by them. All of our decisions will be final and binding and no correspondence will be entered into.
Any person who is an employee or an immediate family member of an employee of any Bakels company or any other person who is directly connected with the organisation of any particular competition is ineligible to participate.
Competitions are only open to residents of the UK (excluding Northern Ireland).
All entrants are to be aged 18 or over unless any other age restriction is specified or implied. Entrants should, if under 18, obtain permission in advance from their parent or guardian.
All entries must be received by the closing date specified in the competition. Answers will be entered upon submission. No responsibility will be taken for any answers that are misdirected, lost for technical or other reasons or received after the closing date.
We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent.
Entrants are liable for their costs to access computer networks.
We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility.
We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise.
a) Prizes
If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value.
Only one prize will be awarded per household.
There will be no cash or other alternative to the prize offered and prizes are not transferable.
b) Notification
The winner’s name will be selected in a random draw, after the closing date, from all correct answers received.
The winner of a prize will be notified within 28 days after the winner has been ascertained.
Please allow 28 days for delivery of all prizes.
If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so.
For each competition, only one prize will be awarded per entrant / email address. Names of winners will be available on request.
The names of the winners may be published on our Website and/or on any of our social media platforms.
c) Claiming Prizes
Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over.
Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated all prizes must be taken within six months of the date of the competition draw.
Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. We will have no responsibility for the acts/defaults of any other persons or companies.
The prize cannot be exchanged, refunded or transferred. No cash alternative is available.
The Promoter reserves the right to disqualify without notice any entries that it believes are fraudulent.
The Promoter’s decision is final and no correspondence will be entered into.
The Promoter reserves the right to change these terms and conditions at any time (and any such change shall be notified to you by text).
Entry into the prize draw will be taken as acceptance of these terms and conditions. The prize draw and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. Promoter: British Bakels Ltd, a company registered in England, Wales and Scotland (company number 00430208) whose registered office is at Granville Way, Bicester, Oxon, OX26 4JT.
Site Offers
a) Maximum Discount
Maximum discount will be £500 per order if not otherwise stated. Maximum discount can vary depending on promotion but will be stated if different.
b) Site/Selected Item Discounts
Discount applied at basket, excluding free gifts and other promotional items. Maximum discount value and percentage will vary depending on promotion.
c) Tiered Discounts
Discount given when offer requirements are met. Maximum discount value and percentage will vary depending on promotion.
d) Declining Discounts
Discount percentage decreases periodically over time, as stated. Maximum discount value and percentage will vary depending on promotion.
e) Was/Now Pricing
Discount automatically applied to products as shown on product pages. In some instances, Was/Now pricing may stack with an offer code, however this is dependent on promotion.
f) Free Gifts
Gift(s) automatically added to basket when offer requirements are met. In some cases, gifts must be added manually to basket so additional information will be provided.
g) Free Delivery
Applied at checkout, discount will equal delivery costs.
h) Multi-Buy
Discount applies to the cheapest in-basket item that meets the promotional requirements.
Subscription Plans
a) You may choose to subscribe to a subscription plan through the Service. The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. By entering into a subscription plan, you acknowledge that your subscription has an initial and recurring payment feature and that you accept responsibility for all recurring charges prior to cancellation.
b) We will submit periodic charges (every month, 2 months, 3 months or 4 months, as selected by you) without further authorisation from you, until you opt out of auto-renewal on your “My Account” page by using the “Cancel Subscription” button.
c) The initial payment for your subscription order will be taken at the time of checkout. Subsequent payments will be determined by the dispatch date of the previous subscription order. For example, if previous order was dispatched on 1st September 2022 and the subscription is set to a 1-month frequency, the next billing date will be 1st October 2022.
d) You can cancel your subscription at any time by raising a request via your “My Account” page. Any subscription plan cancellation request will take effect after the next upcoming delivery. For example, if you raise a cancellation on 15th September 2022 and your next delivery is expected on 17th September 2022 you will receive your final delivery on 17th September 2022 and your subscription will be cancelled from that point in time. Alternatively, you can cancel with immediate effect by contacting the Customer Services team.
e) All orders are subject to availability. If your subscription order is not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
f) Subscribe and save discounts may be available. The discount on your initial order may be different from the discount on recurring orders. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold.
g) The delivery option which you select for your first subscription order will apply for all subsequent subscription orders.
h) We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision.
Social Media Content Use Terms and Conditions
a) By permitting British Bakels (registered in England, Wales and Scotland under company registration number 00430208) whose registered office is at Granville Way, Bicester, Oxon, OX26 4JT or any other member of the Bakels Group (“we”, “our” or “us”) to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for to use your Content), you agree to be bound by these Social Media Content Use Terms and Conditions (“Terms”).
b) In these Terms “Content” refers to the photo and/or video, including any sound and accompanying text, posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile.
c) You grant us a right to use and display the Content, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including without limitation: on our social media accounts, websites, blogs, digital displays, advertising (organic and paid), and generally in the promotion of our products or services. Such rights also extend to our Group companies, affiliates, agents, employees, representatives, assigns, licensees, and anyone else acting on behalf of us.
d) The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. However, this does not affect your or any other person’s rights in relation to personal data as referred to below.
e) The rights you grant to us are non-exclusive and (subject to our rights) you retain all rights to use the Content for your own purposes. We will not pay any royalties or compensation to you or any third party for use of the Content. Use is at our discretion and we are not obliged to use your Content in any particular way or at all.
f) You agree that you do not have any right to review, approve, or object to our use of your Content or advertising copy, or to be identified as the author/creator of the Content.
g) By agreeing to these Terms you represent and warrant to us that:
(1) the Content is your original work and you own it and all intellectual property rights in it and have all necessary rights to grant us the rights set out in these Terms (including in relation to copyrights, trademarks, private or public buildings, performances, sounds, and music) or, if you are not the owner of such rights, you have already obtained permission from the owner of such rights, and will inform us if this is incorrect or such permission is withdrawn at any time;
(2) our use of your Content as provided herein will not infringe intellectual property, privacy, image, performance, or publicity rights, or any other rights of any third party, require the payment of any compensation to any third party, or breach any applicable laws;
(3) nothing in your Content will be illegal, defamatory, obscene, or threatening to any third party; and
(4) you are aged 18 or over and have the right to agree to these Terms.
h) You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights.
i) The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws.
j) By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms.
k) Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data.
l) We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy.
m) We are the controller of your personal data and you can obtain further information or exercise any of your legal rights by contacting us on the details below:
Telephone: 01869 356400
Email: hello@tadahomebaking.com
Address: Customer Services, Granville Way, Bicester, Oxon, OX26 4JT
English jurisdiction
a) Our service to you is governed by and construed in all respects in accordance with the laws and courts of England. When shopping with us your statutory rights are protected.
Recipes
a) All recipes on this website are property of Ta-Da! Although we have trialled and tested each recipe, we do not offer any guarantee of the quality of the results achieved by individuals who follow our recipe guidelines.
Dietary status is a guideline only. If you have a food allergy, please check the suitability of your ingredients.
Privacy
See our privacy policy here.
Competition Terms and Conditions
These terms and conditions apply to all competitions and giveaways run by Ta-Da! Entry to a competition or giveaway implies acceptance of these terms and conditions.
- Entries are open to residents of the UK mainland only, except employees (and their families) of British Bakels, any of our agencies, the suppliers of prizes, and any other companies associated with the competition or giveaway.
- Entrants must be aged 18 or over.
- Only one entry per person per competition or giveaway is permitted.
- Proof of identity and age may be required.
- Use of a false name or address will result in disqualification.
- The use of automated entry software or any other mechanical or electronic means is prohibited and entries made via these means will be disqualified.
- Entries must be made directly by the person entering the competition or giveaway.
- No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.
- The prize(s) are non-transferrable and no cash or other alternatives are available.
- The winner(s) are responsible for expenses and arrangements not specifically included in the prize(s).
- Unless stated otherwise, the winner(s) will be chosen at random from all correct entries received by the closing date.
- Reasonable efforts will be made to contact the winner(s) by telephone and/or email. If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, we reserve the right to offer the prize(s) to the next eligible entrant drawn at random.
- Confirmation of the prize(s) will also be made in writing to the winner(s).
- Competitions or giveaways may be modified or withdrawn at any time.
- A list of the winner(s) will be available by writing to British Bakels/Ta-Da! no earlier than six weeks (unless otherwise stated) after the close of the competition or giveaway. Only the surname and county of the winner(s) will be disclosed.
- The winner(s) agree to their names being used in post-competition/giveaway publicity.